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Insider’s Guide to Purchasing Tickets and Enjoying the Show

Before you BuY:

Because only a limited number of tickets are available to any show, some may sell out quickly— sometimes in less than 10 minutes. Before buying tickets, we suggest you do a few things to prepare:

  • Have your Meijer Gardens Membership ID available. Be sure your membership is up to date! Click here to verify your membership. 
  • All 2024 Fifth Third Summer Concerts at Meijer Gardens concert tickets must be purchased online at AXS.com
  • If you do not already have an account at AXS, you may set up a free account at any time at AXS.com prior to purchasing tickets. Click on “Sign In” in the left corner of the toolbar and select the “Create Account” tab on the sign-in screen. Please note, you can not save payment information until you make a transaction. You will be able to save a payment method to your account after your first transaction. 
  • Make a list of preferred concert choices and arrange your list by importance rather than by concert date. You may purchase up to 6 tickets per artist. 
  • Select the concert that you would like to attend, add the tickets and check out. Once you check out, you can repeat the purchase process for individual concerts, checking out for each individual concert.

  • Due to high demand, you may be placed in a waiting room. Do not refresh the page once in the waiting room. 

  • Not a member yet? Become one today at meijergardens.org/membership! Members have the opportunity to purchase tickets one week before they go on sale to the public. Memberships are non-refundable. 

WHEN to Buy Concert Tickets

Meijer Gardens members have the opportunity to purchase concert tickets before they go on sale to the public—one of many advantages of membership! 

Members-Only Presale, Saturday, April 20 @ 9 am ET – April 26 @ 11:59 pm ET.

Members save $5 per ticket. There is a $5 per ticket and 3% credit card fee for all orders.
Members may purchase up to six tickets per show.
**Please note, many shows sellout during the Member-Only Presale and there is no guarantee of tickets. 

Public Ticket Sale, Saturday, April 27 @ 9 am ET

Once sales to the general public begin, members save $2 per ticket; members of Meijer Gardens will need their Membership ID to access this savings. There is a $10 per ticket and 3% credit card fee for all orders beginning on Saturday, April 27.

buying tickets online at axs.com during members-only presale

  1.  Visit AXS.com 
  2.  Enter your Meijer Gardens Membership ID (or Temporary ID if you recently purchased a membership) when the system prompts you for a passcode. Your Member ID number is listed on the back of your membership card. 
  3.   You will be placed in a waiting room and will be allowed into the purchase area based on your place in line. Do not refresh your browser once you are in the waiting room, or have multiple browser windows open.
  4. Once you are in the purchase area, you will have 15 minutes to select your show based on availability. 
  5. Choose the show you are interested in and add up to 6 tickets per artist to your cart, and select Checkout
  6. Log into your AXS account if you did not log in prior to selecting tickets.
  7. Once you check out, you can repeat the purchase process for individual concerts, checking out for each individual concert.

Please note: Desktop and laptop computers are preferred. Phones and tablets are not recommended. As AXS is account-based, it is highly recommended that you create your account before ticket sale day. Please go to AXS.com and create an account prior to tickets going on sale for the smoothest experience. If you are visiting AXS.com from behind a firewall that blocks entertainment purchases, you might have trouble completing your purchase. Log on from a network that is not behind a firewall to prevent purchasing issues.

ATTENDING THE SHOW: AXS Mobile ID information

Show your AXS Mobile ID in the AXS app then get it scanned to enter. Your AXS Mobile ID is the secure and unique code for all your tickets. All you need is the AXS app to use it. No paper tickets required.

To use your tickets:

  •   Download the AXS Mobile App (iOS or Android).
  •   Open the app and sign in to view your AXS Mobile ID and ticket info.
  •   Show your AXS Mobile ID in the app at the door to scan and enter.

Buying tickets for you and others? Make sure everyone enters together or, for events with transfer enabled, use the app to transfer tickets to everyone before the event.

NOTE: Ticket delivery or transfer may be delayed or disabled for some events.

AXS Customer Support—no phone sales
888-929-7849

Hours:
Monday–Friday: 9 am to 11 pm EST
Saturday–Sunday: 1 pm to 11 pm EST 

HOURS

Sunday 11 am - 5 pm
Monday 9 am - 5 pm
Tuesday 9 am - 9 pm
Wednesday 9 am - 5 pm
Thursday 9 am - 5 pm
Friday 9 am - 5 pm
Saturday 9 am - 5 pm

RATES

Members (with ID) FREE
Adults (14-64) $20.00
Seniors (65 and older) $15.00
Students (with student ID) $15.00
Museums for All $2.00
Children (3-13) $10
Children (2 and younger) FREE

CONTACT US

scheduled grounds maintenance

On Tuesday, April 16, the Treehouse Village and Woodland Boardwalk in the Lena Meijer Children’s Garden and the Gwen Frostic Woodland Shade Garden will be closed due to tree removal for the safety of our guests. Thank you for your understanding. 

Garden closures

Please note: The Harvey Lemmen Sculpture Gallery in the Sculpture Park will be closed May 20-21 for scheduled tree work. Thank you for your understanding.

Spring Break Hours

Extended Hours

Enjoy extended spring break hours until 9 pm on April 1-5.

Extended Member Early Hours

Each Sunday from 9-11 am during Fred & Dorothy Fichter Butterflies Are Blooming and Saturday, April 6, from 8-9 am. 

HOURS

Sunday 11:00 am - 5:00 pm
Monday 9:00 am - 5:00 pm
Tuesday 9:00 am - 9:00 pm
Wednesday 9:00 am - 5:00 pm
Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 5:00 pm

RATES

Members (with ID) FREE
Adults (14-64) $20.00
Seniors (65 and older) $15.00
Students (with student ID) $15.00
Museums for All $2.00
Children (3-13) $10
Children (2 and younger) FREE